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Mediator Certification

A three-day training session

Background: This interactive training provides the most up-to-date techniques to refine the skills necessary for a successful mediation session for EEO complaints and other employment disputes. The session will cover all the requirements identified in EEOC MD 110, and more. Mediators involved in the EEO administrative process must have a clear understanding of the mediation process, as well as knowledge of EEO laws which include the entire EEO Process. This session will review the Civil Service Reform Act and the statutes EEOC enforces, including Title VII of the Civil Rights Act of 1964, as amended; the Rehabilitation Act of 1973, as amended; the Age Discrimination in Employment Act of 1967, as amended; and the Equal Pay Act of 1963, as amended. Mediators also must be familiar with the Theories of Discrimination, remedies, compensatory damages, costs, and attorney fees.


Included are such topics as:

    *ADR - Methods and Approaches
    *EEO knowledge required for certification
    *Preparing for the mediation
    *Understanding the confidentiality of the process
    *Rule Making
    *Story Telling
    *Cooperative communication
    *Caucus and confidentiality of the caucus
    *Settlement discussions
    *Agreement writing
    *Celebration of agreement
    *Using mediation in other agency processes

Each student will receive the Moore & Associates MEDIATOR Quik Reference Checklist © and The EEO Counselor Quik Reference Checklist©.

Who should attend: EEO Officers, EEO Specialist, EEO Counselors (both collateral and full-time), Bargaining Unit Representatives, Special Emphasis Program Managers (both collateral and full-time), EEO Officers, ADR specialists, HR and other Management Representatives and others involved in EEO/HR activities are encouraged to attend.

Gregory Moore is a trainer, consultant, speaker, and author from Sacramento, California. He has taught courses in equal employment opportunity, sexual harassment and special emphasis programs since 1989, first as an EEO Officer with the U.S. Air Force, then as a Senior Trainer for the famous Defense Equal Opportunity Management Institute (DEOMI), and as the EEO Manager for a major defense agency.

He is the author of the EEO Counselor Training and Resource Guide, the only comprehensive manual designed solely for the EEO Counselor.

Greg's creative training style, coupled with over fifteen years of EEO experience allows each and every student to come away with an in-depth understanding of the process and the ability to assist participants in resolution. Greg is well known for his personal enthusiasm, and his skill in presenting material in an informative and interesting manner.

Nomination procedures: Agencies and companies should submit nominations on an agency training form, purchase order or in a letter showing participant's name, title, agency/company, mailing address, phone number and billing instructions. Personal checks, company vouchers, Electronic Funds Transfers, VISA and Mastercard are accepted.

Cancellation Policy: Cancellation Policy: Nominations cancelled 30 days prior to class date, no charge.
Cancellations from 30 to 15 days prior to class, $395 fee charged.
Cancellations 14 days or less, full fee of $795 will be charged.
Substitutions accepted until the first day of class
Space is limited. Please register early.

Send registration information to:
Rushford & Associates
615 South Xenon Court
Lakewood, CO 80228-2820
Fax forms to: 303-985-4996

Tuition: $795.00 per person

Rushford & Associates
303-989-3796 (voice) ~ 303-985-4996 (fax)
Email Us
615 South Xenon Court ~ Lakewood, CO 80228

Copyright 1999 - 2015 Rushford & Associates